ITIL® 4 FREE 60-min INTRO USA010324

This is a FREE 60-minute introduction to the ITIL® 4 framework

• 09:30 New York (USA) time zone 
• 14:30 London (UK) time zone

Covering

• Setting-the-scene (ITSM in the workplace)
• The ITIL 4 four dimension model
• The ITIL 4 service value system (SVS)
• The ITIL 4 service value chain
• The ITIL 4 certification scheme
• Q/A

Prerequisites

There are no prerequisites to attend this introduction session

Joining Details

Full joining details will be emailed within 24-hours of booking

Pricing

Free of charge

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