ITIL® 4 FND ONLINE PRE-EXAM REVISION
Tue, 25 Feb
|Online
Regardless of which training provider you are studying with, if you want to significantly increase your chances of passing the Axelos®/PeopleCert® ITIL® 4 Foundation exam then this revision is perfect. £25 (£30 Inclusive of VAT).
Delivery
25 Feb 2020, 18:30 – 20:30 GMT
Online
Details and Content
ITIL® 4 Foundation (FND)
This is an online revision session (using cisco WebEx) presented live by Trevor Wilson, an accredited Axelos®/PeopleCert® ITIL trainer. Students will require a computer/device with audio capability and internet connection. Microsoft PowerPoint slides will be shared on screen combined with Trevor presenting. Students should be able to converse in English.
Prerequisites
None.
Duration
2-hours
Agenda/Content
- Concepts of service management
- Four dimensions of service management
- Service value system (SVS)
- Service value chain
- Guiding principles
- Practices
- Sample exam quesitons
Joining Details
Full joining details will be provided upon order placement, e.g. the link to join the course etc.
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ITIL® 4 FND ONLINE REVISION
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